KBSA can tap into the huge wealth of expertise and knowledge that exists among our members to help you plan your home improvements and enhancements.
Browse the frequently asked questions below – if these don't cover your query please use our general enquiry form on the contact page to get in touch.
General enquiryThe KBSA (Kitchen Bathroom Bedroom Specialists Association Ltd) was established in 1978 to promote the highest standards of professionalism and workmanship within the industry, and to provide consumers with an assurance of quality. Today the association has hundreds of members who are either specialist retailers or some of the best known manufacturers.
It champions the independent home interior community so that together they deliver excellence.
Yes KBSA is here to support you realise your dream home and can direct to a specialist who best fits your needs. The place to start is the directory of members click here
They will ask questions as well as answering them. They will explore the scope of your requirement thoroughly, meet your budget needs and gain an understanding of your lifestyle before making any proposals.
There should be no premium for using a KBSA member. These businesses range from small family companies to larger operations with multiple showrooms.
KBSA members are always happy to provide detailed quotations.
Yes, all KBSA members will have acheived membership by meeting a number of stringent criteria.
Not all non-KBSA businesses are high-risk but using a KBSA firm gives you additional confidence and peace-of-mind.
Make sure that they have a showroom where you can see the quality of their work for yourself. Check that they have a good track record and other satisfied customers.
No, but some members offer deposit protection – check the profile of your preferred supplier on this site for the icon.
TrustMark registered members include financial protection as standard.
KBSA has a dispute service but if it's ineffective the KBSA board has the power to suspend and expel businesses from the association.
KBSA is a trade association run by a board of directors who are all highly experienced, industry professionals who have their own independent businesses.
The organisation is financially underpinned by member subscriptions.