KBSA members can help you realise your dream of a new kitchen, bathroom, bedroom or home office and manage the process for you so you don’t have to!
KBSA local specialists will spend time learning all about your needs, hopes and wishes for your room and often work with architects’/builders’ plans to ensure the space flows well.
KBSA members enjoy spending time with their clients making sure that every detail is considered and met.
Make sure they have a showroom where you can inspect the quality of the product and installation. All KBSA members must have a showroom.
All KBSA members will have achieved membership of the Association only through meeting a number of stringent criteria.
All KBSA members are always kept informed about the latest regulations and requirements including gas safe requirements for your project
If they don’t insist on a site survey before quoting, walk away there and then.
Some may be able to give a ballpark figure, but other than that, be wary, as no two projects are exactly the same.
Check that the kitchen, bathroom, bedroom or home office designer is indeed a designer, employed by a company with a local showroom.
If it’s actually a high-pressure sales person pushing you into making a hasty decision and paying a deposit there and then, the rule is simple; don’t. Also, never sign anything from a salesman who visits your home without first taking qualified advice.
Remember, good retailers will ask questions as well as answer them. They’ll want to know your thoughts on budgets, so that they can pitch what they’ve got in the right price range for you. They may also ask about your lifestyle – the way you live your life will influence the design they will create.
Ask the retailer whether you can visit previous customers in your area.
If they are happy for you to do so, that is a good sign. Also be sure to ask them how long they think the job will take to complete so you’re both thinking along the same lines.
All good retailers will ask for a deposit.
KBSA members, request a deposit – and then you will be asked to agree a schedule of payments for the balance based on delivery and completion dates.
Before any money changes hands, get a copy of a written estimate that details every aspect of the job – it will save you a lot of hassle should the unthinkable happen and things start to go wrong.
Read through it carefully and make sure it covers the fitting of cabinets and appliances, tiling, flooring and any structural alterations you need. Only then will you be able to make a fair comparison and a well-informed decision between quotes.
Finally, never sign anything unless you have read it through fully and you’re prepared to honour your side of the contract.
Some Terms and Conditions have expensive cancellation clauses written into them, so check thoroughly and, if you’re in any doubt, contact the Kbsa for advice.
